Shipping & Returns Policy

At Vir Jewels, we are committed to providing an exceptional shopping experience. Below, you'll find detailed information about our shipping and returns policies, crafted in line with industry standards and best practices.

Shipping Policy

Free Shipping

We are pleased to offer free standard shipping on all US orders. This is part of our commitment to providing you with a seamless and enjoyable shopping experience.

Shipping Options

We offer the following shipping options:

Standard Shipping: Free within the United States. Delivery typically takes 5-7 business days.
Expedited Shipping: Available for an additional fee. Delivery typically takes 2-3 business days. The cost will be calculated at checkout based on your location.

International Shipping

We are delighted to serve customers worldwide. Please note:

Any import duties and taxes are the responsibility of the recipient.
International orders are shipped via reputable carriers to ensure safe delivery.
Delivery times vary based on destination and customs processing.

Shipping Fee Refunds

If you paid for shipping and need to return an item, the shipping fee is non-refundable unless we shipped an incorrect item. We strive to avoid errors and ensure your satisfaction with every purchase.

Returns Policy

Return Eligibility

If you are unsatisfied with your order or have changed your mind, we offer a 30-day return policy. To be eligible for a full refund:

Items must be returned unused and in new condition.
Items must be in their original, undamaged packaging with all tags and labels attached.

Return Process

Request a Return Authorization Code: Email us at support@virjewels.com
to obtain a return authorization code. Returns without this code will not be accepted.
Packaging: Ensure items are appropriately packaged to prevent damage during return shipping.
Processing: Once received, we will inspect the returned items. Processing returns may take 24 to 48 business hours.

For further assistance, please do not hesitate to contact us. We are here to make your Vir Jewels experience exceptional!